Your Privacy Matters

Privacy Policy

Golden Visa Travels and Tours

1. Information We May Collect

When you contact us or submit an inquiry, we may collect information such as your name, phone number, email address, country of residence, destination country, requested service, and the details you include in your message.

If you choose to proceed with a service, we may request additional information or documents relevant to your inquiry. Please share sensitive identity, passport, financial, or immigration documents only when necessary and through an appropriate, agreed communication channel.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your questions and service inquiries.
• Provide information about visa assistance and travel services.
• Communicate with you about your requested service.
• Request documents or details needed to assess your inquiry.
• Maintain business records and help prevent misuse or fraud.
• Meet applicable legal or regulatory obligations.

3. Contact Forms and WhatsApp

If you submit an inquiry through a website form configured to open WhatsApp, the information you enter may be placed into a pre-filled WhatsApp message. You must review and send that message yourself. The website form alone does not necessarily send, store, or submit your inquiry to us.

Once you send a message through WhatsApp or another third-party service, that service may process information under its own privacy policy and terms. Please review the relevant provider's privacy information before sharing personal details.

4. Sharing of Information

We do not intend to sell your personal information. We may share information when reasonably necessary to provide a service you request, with your authorization where appropriate, with service providers assisting our operations, or when disclosure is required by applicable law.

Visa applications and official decisions are handled by the relevant government authorities. We will explain the purpose of any requested document or disclosure where reasonably possible.

5. Data Security and Retention

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website, messaging platform, or electronic transmission can be guaranteed to be completely secure.

Information may be retained for as long as reasonably necessary to respond to inquiries, provide requested services, maintain relevant records, resolve disputes, or meet legal obligations. Actual retention periods depend on the information and the circumstances.

6. Cookies and Website Analytics

Our website may use essential technical features, cookies, or analytics tools if these have been configured. Such tools may collect information about your browser, device, pages visited, or general website usage. If analytics, advertising, or tracking tools are added, this policy and any required consent mechanism should be updated accordingly.

7. Your Privacy Choices

You may contact us to ask about the personal information you have provided, request a correction, or raise a concern about its handling. We will consider requests in accordance with applicable law and any legitimate record-keeping requirements.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their privacy practices, content, or security. Please review their policies separately before providing them with your information.

9. Children's Privacy

Our website is intended for people seeking travel and visa-related information. Where information about a child is necessary for a legitimate service inquiry, it should be provided by a parent, guardian, or other person legally authorized to act on the child's behalf, subject to applicable law.

10. Updates to This Policy

We may update this Privacy Policy when our services, website features, or legal obligations change. The revised version will be published on this page with an updated revision date.

11. Contact Us

If you have a question or concern about this Privacy Policy or the handling of your information, contact us using the details below: