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Refund and Cancellation Policy

Important information for website visitors.

Refund and Cancellation Policy

At Golden Visa Travels and Tours, we aim to provide transparent visa consultation and travel assistance services. This policy explains how cancellation and refund requests are handled.

1. Service Cancellation

If you wish to cancel a service, please contact us as soon as possible. Requests will be reviewed according to the agreed service terms, work already completed and applicable law.

2. Refund Eligibility

Refund eligibility depends on the services provided, the cancellation terms disclosed before payment and applicable law. Fees for completed work may be non-refundable where lawful and previously disclosed.

3. Government and Third-Party Fees

Government, embassy, biometric, insurance, ticket and other third-party charges may be non-refundable under the relevant provider's rules. Their refund decisions may be outside our control.

4. Visa Decisions

Visa approval is determined by the relevant immigration authority. Our consultation and assistance services do not guarantee visa approval.

5. How to Request a Refund

Contact us with your name, payment reference, service purchased and reason for your request. We will review your case and explain the applicable next steps.

6. Contact Us

For refund and cancellation questions, contact Golden Visa Travels and Tours:

Email:
goldenvisatravelsandtours@gmail.com

WhatsApp:
+92 321 9600101